Recent Publications:

*Please note: some papers posted on this page are pre-print versions in Microsoft Word format, not the final published version, which generally cannot be web-posted due to copyright agreements. You are encouraged to consult the final published versions. You can download an MS-Word file viewer/reader if you need to. If a final published version is published by another web site, the file may be in PDF format and may not be fully accessible. Please contact me if you find that to be the case, and I will attempt to supply an accessible version.

Griffith, M., Wentz, B., and Lazar, J. 2023. Quantifying the Cost of Web Accessibility for Blind Users. Interacting with Computers. 

Wentz, B., Gorham, U., and Jaeger, P. T. 2023. Academic Libraries and Their Legal Obligation for Content Accessibility. First Monday. 28(1).

Wentz, B., Paliwal, S., Jaeger, P. T., Gorham, U., and Lazar, J. 2023. Evaluating the Accessibility of Digital Government Services for Family Law in the U.S. during the COVID-19 Pandemic. Proceedings of HICSS 2023.

Lazar, J., J. Bern Jordan, and Wentz, B., 2022. Incorporating Tools and Technical Guidelines into the Web Accessibility Legal Framework for ADA Title III Public Accommodations. Loyola Law Review. 68(2).

Wentz, B., Lazar, J., Jaeger, P. T., and Gorham, U. 2021. A Socio-Legal Framework for Improving the Accessibility of Research Articles for People with Disabilities. Journal of Business and Technology Law. 16(2), 223-257.

Pham, D., Wentz, B., Nguyen, T., and Pham, T. 2021. The Decline of Branch Banking and the Transformation of Bank Accessibility. Review of Integrative Business and Economics Research. 11(3), 1-19.

Griffith, M., Wentz, B. and Lazar, J. 2020. Measuring the Time Impact of Web Accessibility Barriers on Blind Users: a Pilot Study. Cambridge Workshop on Universal Access and Assistive Technology, March 2020, University of Cambridge, UK.

Lazar, J. and Wentz, B. 2019. Making the Web More Interactive and Accessible for Blind People. In K. Ellis, G. Goggin, B. Haller, R. Curtis (eds.) The Routledge Companion to Disability and Media. Taylor and Francis.

Wentz, B., Pham, D., Feaser, E., Smith, D. Smith, J., and Wilson, A. 2018. Documenting the Accessibility of 100 U.S. Bank and Finance Websites. Universal Access in the Information Society. April.

Lazar, J., Wentz, B. and Winckler, M. 2017. Information Privacy and Security as a Human Right. In J. Lazar and M. A. Stein (eds.) Disability, Human Rights, and Information Technology. University of Pennsylvania Press. June, 2017.

Jaeger, P. T., Wentz, B. and Bertot, J. C. 2017. The Intersection of Human Rights, Social Justice, the Internet, and Accessibility in Libraries: Access, Education, and Inclusion. In J. Lazar and M. A. Stein (eds.) Disability, Human Rights, and Information Technology. University of Pennsylvania Press. June, 2017.

Wentz, B., Pham, D., and Tressler, K. 2017. Exploring the Accessibility of Banking and Finance Systems for Blind Users. First Monday. Volume 22, Number 3 - 6 March 2017.

Lazar, J., Abascal, J., Barbosa, S., et al., and Wentz, B. 2016. Human–Computer Interaction and International Public Policymaking: A Framework for Understanding and Taking Future Actions. Foundations and Trends® Human–Computer Interaction: Vol. 9: No. 2, pp 69-149.

Wentz, B. and Lazar, J. 2016. Exploring the Impact of Inaccessible Redesign and Updates. In P. Langdon, J. Lazar, A. Heylighen, and H. Dong (eds.) Designing Around People. Springer, 3-12.

Wentz, B., Jaeger, P. T., and Bertot, J. C., editors, 2015. Accessibility for Persons with Disabilities and the Inclusive Future of Libraries. Emerald Group Publishing.

Wentz, B., Dickson, E., Null, J., Skinner, W., Swogger, J., and Thompson, A. 2015. Developing and Implementing an Accessible, Touch-based Web App for Inclusive Learning. Proceedings of the 21st Americas Conference on Information Systems (AMCIS 2015), Puerto Rico, August 13-15, 2015.

Jaeger, P.T., Gorham, U., Bertot, J.C., Taylor, N.G., Larson, E., Lincoln, R., Lazar, J., and Wentz, B. 2014. Connecting government, libraries and communities: Information behavior theory and information intermediaries in the design of LibEGov.org. First Monday. 19(11).

Wentz, B., Lazar, J., Stein, M., Gbenro, O., Holandez, E., and Ramsey, A. 2014. Danger, Danger! Evaluating the Accessibility of Web-based Emergency Alert Sign-Ups in the Northeastern United States. Government Information Quarterly. Volume 32.

Wentz, B. and Lazar, J. 2014. Inclusive Design of a Web-based Resource to Assist Public Librarians with Providing Government Information to Library Patrons in the United States. In P. Langdon, J. Lazar, A. Heylighen and H. Dong (eds.) Inclusive Designing: Joining Usability, Accessibility and Inclusion. Springer, 259-268.

Wentz, B., Bittle, K., Hidey, D., and Vickers, P. 2013. Investigating the Web Site Accessibility of Major, Investor-owned Utility Providers in Maryland, Pennsylvania and West Virginia. Proceedings of the Nineteenth Americas Conference on Information Systems (AMCIS 2013), Chicago, Illinois, August 14-17, 2013.

Lazar, J., Wentz, B., et al. 2013. A Longitudinal Study of State Government Homepage Accessibility in Maryland and the Role of Web Page Templates for Improving Accessibility. Government Information Quarterly. Vol. 30: No 3, pp 289-299.

Jaeger, P., Gorham, U., Bertot, John C., Larson, E., Taylor,N., Lincoln, R., Lazar, J., and Wentz, B. 2013. Connecting Government, Libraries, and Communities: Information Behavior Theory and Information Intermediaries in the Design of the LibEGov Tool. Proceedings of iConference 2013 (Feb 12-15).

Wentz, B., Hochheiser, H., and Lazar, J. 2013. A Survey of Blind Users on the Usability of Email Applications. Universal Access in the Information Society Journal, Volume 12, Issue 3, pp 327-336.

Kumin, L., Lazar, J., Feng, J., Wentz, B., and Ekedebe, N. 2012. A Usability Evaluation of Workplace-Related Tasks on a Multi-Touch Tablet Computer by Adults with Down Syndrome. Journal of Usability Studies. Vol. 7: No 4, pp 118-142.

Lazar, J., Feng, J., Brooks, T., Melamed, G., Holman, J., Olalere, A., Ekedebe, N., and Wentz, B. 2012. The SoundsRight CAPTCHA: An Improved Approach to Audio Human Interaction Proofs for Blind Users. Proceedings of the 2012 ACM Conference on Human Factors in Computing Systems (CHI).

Lazar, J. and Wentz, B. 2012. Ensuring Accessibility for People with Disabilities. In E. Buie and and D. Murray (eds.) Usability in Government Systems: Designing for Citizens and Public Servants. San Francisco: Morgan Kaufmann Publishers.

Lazar, J., Wentz, B., et al. 2012. Equal Access to Information? Evaluating the Accessibility of Public Library Web Sites in the State of Maryland. In P. Langdon, P. Clarkson, J. Lazar and A. Heylighen (eds.) Designing Inclusive Systems. London: Springer, 185-194.

Wentz, B., Cirba, M., Kharal, N., Moran, J., and Slate, M. 2012. Evaluating the Accessibility and Usability of Blogging Platforms for Blind Users. In P. Langdon, P. Clarkson, J. Lazar and A. Heylighen (eds.) Designing Inclusive Systems. London: Springer, 43-52.

Lazar, J., Olalere, A., and Wentz, B. 2012. Investigating the Accessibility and Usability of Job Application Web Sites for Blind Users. Journal of Usability Studies. Vol. 7: No 2, pp 68-87.

Wentz, B., Jaeger, P.T., and Lazar, J. 2011. Retrofitting accessibility: The legal inequality of after-the-fact online access for persons with disabilities in the United States. First Monday. Volume 16, Number 11 - 7 November 2011.

Lazar, J. and Wentz, B., et al. 2011. Potential Pricing Discrimination Due to Inaccessible Web Sites. Proceedings of the 13th IFIP TC13 Conference on Human-Computer Interaction (INTERACT 2011), September 2011, Lisbon, Portugal.

Lazar, J. and Wentz, B. 2011. This Isn't Your Version: Separate but Equal Web Site Interfaces are Inherently Unequal for People with Disabilities. User Experience Magazine. Vol 10: No 3, pp 12-13.

Wentz, B. and Lazar, J. 2011. Usable Web-based Calendaring for Blind Users. In Proceedings of the 25th BCS Conference on Human Computer Interaction (HCI 2011), July 4-8, Newcastle Upon Tyre, UK.

Lazar, J., Wentz, B., Biggers, D. et al. 2011. Societal Inclusion: Evaluating the Accessibility of Job Placement and Travel Web Sites. In Proceedings of the Include 2011 Conference, April 18-20, Royal College of Art, London.

Wentz, B. and Lazar, J. 2011. Usability Evaluation of Email Applications by Blind Users. Journal of Usability Studies. Vol. 6: No 2, pp 75-89.

Wentz, B. and Lazar, J. 2011. Are Separate Interfaces Inherently Unequal? An Evaluation with Blind Users of the Usability of Two Interfaces for a Social Networking Platform. In Proceedings of the 2011 iConference (iConference 2011). ACM, New York, NY, USA, 91-97.

Meiselwitz, G., Wentz, B., and Lazar, J. 2010. Universal Usability: Past, Present, And Future. Foundations and Trends in Human-Computer Interaction, by NOW Publishers. Vol. 3: No 4, pp 213-333.

Wentz, B., Hochheiser, H., and Lazar, J. 2010. Email Usability for Blind Users. In P. Langdon, P. Clarkson and P. Robinson (eds.) Designing Inclusive Interactions. London: Springer, 197-206.

Wentz, B. and Lazar, J. 2009. Email Accessibility and Social Networking. In Proceedings of the 3rd international Conference on online Communities and Social Computing.